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Delivery Policy
In case you want to upgrade to express delivery, please contact us via email or chat.
Orders are processed when the payment is accepted.
We process orders on business days which are Monday through Friday, Eastern Standard-Times, except for holidays observed by the Post Office: New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
To estimate when you can expect your order, please refer to the time frame below. It includes our most popular products and the following time periods:
Production time: 1-3 business days
We will send it as an attachment via email to your order email address within 1-2 business days.
If there is incorrect or missing information that we can detect on our end, we may be required to contact you for an update on the delivery information, which can cause delays in delivering your order.
We are not responsible if your order gets delivered to the wrong email address.
If you have any questions, please don't hesitate to contact us via: support@mistyfiesta.com
Delivery Zones
Mistyfiesta.com targets the worldwide market.Estimation Time of Arrival
All items are real recording. This means that when you place your order, We will shoot a one-of-a-kind custom video just for you!Orders are processed when the payment is accepted.
We process orders on business days which are Monday through Friday, Eastern Standard-Times, except for holidays observed by the Post Office: New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
To estimate when you can expect your order, please refer to the time frame below. It includes our most popular products and the following time periods:
Video Production Time
The time when your order waits in the production queue until being produced. Our production timeline may shift daily depending on the overall order volume.Production time: 1-3 business days
We will send it as an attachment via email to your order email address within 1-2 business days.
Incorrect Email Address
Make sure you provide the correct email address at checkout because:If there is incorrect or missing information that we can detect on our end, we may be required to contact you for an update on the delivery information, which can cause delays in delivering your order.
We are not responsible if your order gets delivered to the wrong email address.
If you have any questions, please don't hesitate to contact us via: support@mistyfiesta.com